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©2020. Ctrlable by WaveSquare LLC | Smart Automation.

Ctrlable Pro Privacy Policy

Ctrlable Pro

Privacy Policy

Effective Date: April 9, 2026

Wavesquare LLC (“Ctrlable,” “we,” “us,” or “our”) operates the Ctrlable Pro mobile application (the “App”). This Privacy Policy explains how we handle information in connection with your use of the App.

Ctrlable Pro is a professional building and home automation companion app designed for use by authorized clients of Ctrlable integrators. By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you set up and use Ctrlable Pro, the App may process the following:

  • Home Assistant server URL and connection credentials (stored locally on your device)
  • App preferences and configuration settings
  • Notification preferences

1.2 Information Collected Automatically

The App may automatically collect limited technical information to support its core functionality:

  • Device identifiers — used solely to enable push notifications and App functionality
  • Crash reports and diagnostic data — used to identify and fix technical issues
  • App usage patterns — used to improve performance and user experience

1.3 Information We Do NOT Collect

Ctrlable Pro does not collect:

  • Your name, email address, or any personal contact information
  • Your physical location or GPS data
  • Any data from your home automation devices or sensors beyond what is necessary to display it within the App
  • Payment or financial information

2. How We Use Information

We use the limited information collected solely to:

  • Provide and maintain the core functionality of the App
  • Deliver push notifications from your authorized Home Assistant server
  • Diagnose and fix crashes or technical issues
  • Improve App performance and stability

We do not use your information for advertising, marketing profiling, or any purpose unrelated to operating the App.

3. Data Storage & Security

Ctrlable Pro is designed with privacy by default:

  • All automation data (devices, scenes, sensors) is processed locally on your device or communicated directly with your Home Assistant server. It is never routed through Ctrlable servers.
  • Server credentials and configuration are stored locally on your device using iOS secure storage (Keychain).
  • We implement industry-standard security measures to protect any limited diagnostic data we receive.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties, except in the following limited circumstances:

  • Service providers — We may share minimal diagnostic data with trusted service providers (such as crash reporting tools) who assist in operating and improving the App. These providers are bound by confidentiality obligations.
  • Legal requirements — We may disclose information if required by law, court order, or governmental authority.
  • Business transfers — In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

5. Push Notifications

Ctrlable Pro supports push notifications sent from your Home Assistant server to your device. These notifications are delivered through Apple’s Push Notification service (APNs). Notification content is determined entirely by your Home Assistant server configuration and is not stored or processed by Ctrlable.

You can disable notifications at any time through your device’s Settings app.

6. Local Network Access

The App communicates directly with your Home Assistant server on your local network or via secure remote connection. This communication occurs between your device and your server only. Ctrlable does not have access to your local network or the data exchanged during this communication.

7. Children’s Privacy

Ctrlable Pro is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

8. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Object to or restrict our processing of your information
  • Data portability

To exercise any of these rights, please contact us at the address below. We will respond within 30 days.

9. Third-Party Services

The App integrates with Apple services including Apple Push Notification service (APNs), Apple Watch, and CarPlay. Your use of these services is subject to Apple’s Privacy Policy, available at https://www.apple.com/privacy/.

The App does not include third-party advertising SDKs or analytics platforms that track users across apps or websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this document. We encourage you to review this Privacy Policy periodically. Continued use of the App after any changes constitutes your acceptance of the updated Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Wavesquare LLC / Ctrlable

95 NE 73rd Street

Miami, FL 33138

United States

Email: support@ctrlable.com

Website: https://ctrlable.com

Phone: +1 (786) 581-0008

© 2026 Wavesquare LLC. All rights reserved.